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  1. Help Center
  2. Document Collection

Document Collection

Collect the right documents and follow up on your documentation requests.

  • What do I do if I forget to request a specific document?
  • How do I obtain the necessary documents and information from my clients?
  • How do I resubmit a request?
  • What can I do with the data I already have on a client?
  • Can I make the system fail to contact a specific client?
  • Can I choose which information and document each of my clients must submit?
  • Is it possible to delete some of the documents collected from a client?
  • How often should I update the data in the system?
  • How is the data kept up to date by Penneo KYC?
  • What do I do if my clients do not submit the requested documents?
  • What can I do with the documents I already have on a client?

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